Please follow the process below for returning your parcel to us.
1. Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached.
2. Cover your address label with the boohoo returns label found on the bottom right of your delivery note, or download a new one from below.
3. Return the package by using your local Post Office counters and obtain proof of postage from the Post Office. Please do not post the package through the post box without obtaining a certificate of posting.
4. Keep your certificate of postage safe as you will need this as your proof of return. There is a returns label included in your parcel. If you have misplaced this label, you can download a new one below. Remember to add your order number if you download a new returns label. This can be found in Order History in 'My Account‘
Canadian returns label
Simply return your items to the following address within 30 days of the date on your dispatch note. Please note, that returns will be made at your own cost.
Boohoo Returns
Delivery Net
45 Mural St. Unit 3
Units 14-15
Richmond Hill
ON L4B 1J4
Customer No.
Order No.
Returns Ref.
Remember to add your order number if you download a new address label - this can be found in Order History in My Account