Klarna is a payments service that helps you buy the things you want or need. Right now, over 100 million people worldwide use Klarna at over 200,000 online stores.

Klarna’s Pay in 4 instalments is a credit product that lets you spread the cost of your purchases over 4 equal payments. Klarna will take the payments from your debit or credit card directly so you don't have to worry about missing a payment. Klarna will take the first payment when you make the purchase, the following payemtns will be made bi-weekly from your purchase date. You can see your past and future payments at any time using the Klarna app.

You need to be at least 18 years old and a Canadian resident to use Klarna’s credit products including Pay in 4 instalments. When you choose Klarna they will also check the information you provide and your financial situation.

Yes, you can. If you see Klarna Pay in 4 instalments when you go to an online checkout then Pay in 4 instalments is available to you. Every time you use Pay in 4, Klarna will check to see whether you can use Pay in 4 again for each additional purchase.

Pay later in 30 days is a credit product which lets you pay any time within 30 days of your purchase without interest or fees. You can make this payment using a credit or debit card on the Klarna app or logging into www.klarna.com/ca. Klarna will send you a confirmation email once your order is confirmed with full details. You can see both past and future payments using the Klarna app.

You need to be at least 18 years old and a Canadian resident to use Klarna’s credit products including Pay later in 30 days. When you choose Klarna they will also check the information you provide and your financial situation.

Yes, you can. If you see Klarna Pay later in 30 days when you go to an online checkout then Pay later in 30 days is available to you. Every time you use Pay later in 30 days, Klarna will check to see whether you can use the service again for each additional purchase.

Klarna offers Pay in 30 days & Pay In 4 instalments based on a number of factors such as the purchase amount, and previous order history. You can improve your chances of being offered Pay in 30 days or Pay In 4 instalments by ensuring you provide your full name, accurate address details and arrange shipping to your registered billing address. All orders are assessed individually. Just because you have been accepted for Pay in 30 days or Pay In 4 instalments before does not mean it will be offered for every order. In turn, if your application for Pay in 30 days or Pay In 4 instalments is denied, it does not mean it will be denied for future orders.

Klarna is unique and offers Pay in 30 days or Pay In 4 interest-free instalments based on a number of factors such as the order value, previous order history and item availability. If you are 18 or over, you can improve your chances of being offered Pay in 30 days or Pay In 4 interest-free instalments by ensuring you provide your full name and accurate address details and shipping to your registered billing address. All orders are assessed individually. Just because you have been accepted for a Klarna payment method before does not mean it will be offered for every order and in turn, as it is denied does not mean it will be denied for all future orders.

If you want to purchase something using Klarna’s Pay in 30 days or Pay In 4 instalments, you'll need to share your phone number, email address, current billing address and your credit or debit card details. If Klarna need to talk to you urgently they'll use the phone number you've shared. For any other information Klarna need to share with you, they'll send this to your email address.

When you use Pay in 30 days & Pay In 4 instalments, Klarna will perform a credit search. This means Klarna will look at certain information in your credit report to decide whether to approve your purchase.

Pay In 30 days -You can pay any time within 30 days of your purchase without interest or fees. You can make this payment using a credit or debit card on the Klarna app or logging into "www.klarna/com/ca. Klarna will send you a confirmation email once your order is confirmed with full details.You can see both past and future payments using the Klarna app. Pay In 4 InstallmentsKlarna will take your Pay in 4 instalments payments from the debit or credit card you shared when you made your purchase. Klarna will take the first payment when you make your purchase, the following payments will be made bi-weekly from the day you made your purchase. You can see both past and future payments using the Klarna app.

Although Pay In 30 days or Pay later in 4 interest-free instalments is widely promoted it is not always universally available. The Pay In 30 days or Pay later in 4 interest-free instalments payment option is automatically generated by algorithms that are dependent upon a number of factors including address details, cardholder details, amount of order, the online store, previous order history and item availability.

If you choose to pay for your order using Pay later in 30 days, Klarna will send you an email showing you how to pay. The email will have a link you can use to make this payment using your credit or debit card.

Yes. Just go to the Klarna app or log onto Klarna.com/ca.

Payment for your Pay later in 4 interest-free instalments will automatically be collected from the debit or credit card you entered at checkout. The first payment is taken when the order is confirmed. The following payments will be made bi-weekly, respectively, after the first instalment. You can always monitor your payments’ schedule in the Klarna app.

As soon as boohoo has confirmed with Klarna that your cancelation / return has been accepted, Klarna will cancel any future scheduled payments as well as refund any amounts due. You will see the return in the Klarna app immediately.

As soon as the store has registered your cancelation or your return, the refund will normally be processed within 5 business days.

If you don't make your payments you will be in arrears as Pay Later in 30 & Pay in 4 is a credit product. Klarna may then share information about your missed payments with credit bureaus. This means you may find it difcult or more expensive to use Klarna or other lenders' credit products in the future.

Klarna may also refer any debt to a debt collection agency. This agency will collect the debt on behalf of Klarna. Also, if the debt is referred to a debt collection agency Klarna will share this information with credit bureaus.

Payment information is processed securely by Klarna. No card details are transferred to or held by boohoo. All transactions take place through connections secured with the latest industry standard security protocols.

Klarna will notify you by email and push notication when a payment is due and when you have made or missed a payment. You can always check the status of your order and payments in the Klarna app or by logging in at www.klarna.com/ca.

Pay Later In 30 & Pay in 4 instalments is a credit product and you are required to make your scheduled payments to Klarna. If Klarna is unable to collect your payment on the scheduled due date Klarna will make a further attempt to automatically collect payment seven days later. Should this next payment attempt fail, Klarna will make a final attempt to collect payment seven days later. They may continue to attempt to collect overdue and currently due payments on subsequent due dates, or invoice you separately for the unpaid total. Klarna may also share information about your missed payments with credit bureaus. This means you may find it diffcult or more expensive to use Klarna or other lenders' credit products in the future. Full details can be found in the Klarna terms and conditions here

Klarna will notify you via email and push notification from the Klarna app when a payment is due and when this has successfully been collected, or in the unlikely event of your payment failing. If a payment has been collected but you have not received payment confirmation, you can always check the status of your order and payments in the Klarna app or by logging in at Klarna.

Once boohoo has received the return (partial or full) and you have received their confirmation of this, an updated statement with an adjusted payment schedule will be sent to you by Klarna if you've made a partial return. With a full return, we shall refund any payments collected and cancel any future scheduled payments. You are always able to monitor the status of your order in the Klarna app.

If you have not received your goods please contact boohoo to check on your order and shipping status. You can also contact Klarna’s Customer Service so that they can postpone the due date on your payment or put the order on hold in the Klarna app while you wait for the goods to arrive.

Once boohoo has received the return and Klarna have received our confirmation, Klarna shall refund any payments collected and cancel any future scheduled payments. You are always able to monitor the status of your order in the Klarna app.

You can log in the Klarna app or at www.klarna.com/ca, where you will find all of your orders and payment schedule information

Klarna may have rejected your application to pay on account. We'd recommend choosing another type of payment or placing an order for a smaller amount. You may have outstanding payments on previous Klarna invoices. You may have missed a required field at the checkout, e.g. your date of birth. Please note that Klarna are an independent payment company and boohoo have no influence over whether your payment with Klarna is accepted or not. If you have any trouble with your order, please contact Klarna Customer Service.

Visit Klarna app or Klarna’s Customer Service page for a full list of FAQ’s, live chat and telephone options.