If you are based in the USA , Canada , Australia or New Zealand you get 28 days to return your items starting from the day of delivery. For all countries inside of the EU you have 14 days to return your items starting from the day you receive your order. This returns period starts from the date you receive your order.
Please note, we cannot offer refunds on cosmetics and pierced jewelry or on swimwear and lingerie if the hygiene seal is not in place or has been broken.